Privacy Policy

1. Introduction

Novessa Foundation ("we," "us," or "our") is committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

• Name and contact information (email, phone, address)
• Donation and payment information (processed securely by third-party providers)
• Volunteer application details
• Newsletter subscription preferences
• Comments, messages, or feedback you submit

Automatic Information

When you visit our website, we automatically collect certain information, including:

• Browser type and version
• IP address
• Operating system
• Pages visited and time spent on pages
• Referring URL

This information helps us understand how visitors use our website and improve our services.

3. How We Use Your Information

We use the information we collect to:

• Process donations and provide donation receipts
• Send newsletters and updates (only if you opt-in)
• Respond to your inquiries and provide customer support
• Improve our website, programs, and services
• Comply with legal obligations
• Prevent fraud and enhance security
• Analyze website usage and trends

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Payment Processors: Secure third-party providers to process donations (Paystack, Stripe, PayPal)
• Service Providers: Email service providers, hosting providers, and analytics platforms
• Legal Authorities: When required by law or to protect our rights
• Trusted Partners: Organizations working with us on joint initiatives (with your consent)

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL encryption for all data transmission
• Secure password policies
• Regular security audits
• Limited access to personal information

However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of your information.

6. Cookies and Tracking

Our website may use cookies to enhance your experience. Cookies are small text files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve our services

You can control cookie settings through your browser. Disabling cookies may affect your website experience.

7. Your Privacy Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent at any time

To exercise these rights, contact us at hello@novessafoundation.org.

8. Children's Privacy

This website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information immediately.

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to external websites. We recommend reviewing the privacy policies of those websites before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective immediately upon posting. Your continued use of the website constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: hello@novessafoundation.org
Phone: +234 907 555 0144
Address: Lagos, Nigeria